Frequently Asked Questions

Find answers to the most common questions about our delivery, pricing, support, and logistics services.

Standard delivery takes 24–72 hours depending on your location and package type. Express delivery is available for same-day or next-day arrival.

Yes, we ship worldwide through our international partners DHL, FedEx, and UPS, ensuring secure customs clearance and tracking.

Once your shipment is confirmed, a tracking ID will be sent via SMS and email. You can track live updates on our website anytime.

All shipments are insured. If damage occurs, file a claim within 24–48 hours and our support team will assist with replacement or compensation.

Yes, COD is available for selected locations and business deliveries. Additional confirmation fees may apply.

Yes, you can reschedule by contacting our support team or via your tracking dashboard before the delivery attempt.